![]() Such products should be customer-focused, tailor-made to fit the wants and needs of your target market. This strategy works best for companies offering products and services that enhance a customer’s self-image or provides unique life experiences when availed. Instead of looking within the company (considering your costs, profit margins, etc.) or laterally (maintaining competitive prices against business competition), this strategy looks outward, towards your target market’s needs, wants, and willingness to pay. It is a customer-centric pricing strategy where companies base their prices on how much their target market believes a product is worth. Value-based pricing is one of the popular pricing methods businesses use in setting prices to their products and services. Let’s take a quick look at what value-based pricing is, and the pros and cons of using it as a pricing method. However, like every pricing strategy out there, it isn’t flawless. Depending on its execution, your business can reap the benefits of this strategy. "Setting a price is one thing," he adds, "but communicating the value is more important than actually having a price that's correct.Value-based pricing is a strategy of assigning prices based on the customers’ perceived value of a product. This means training your team to sell value, not price, Maor says. Once you have identified value, the only thing left to do is communicate that value to clients. This pricing model reduced the risk for clients and also guaranteed the startup a sustainable revenue stream that did not leave any money on the table, Maor says. So they adopted a performance-based pricing model which stipulated that for every dollar the platform saved the customer, they would charge X percent. The startup's founders understood that what their customers valued the most was guaranteed efficiency. NUMA, for example, recently worked with a startup marketing an AI-based supply chain platform that promises cost savings. Value-based pricing is about understanding what your customers value and then pricing accordingly. So, Starbucks can price above competitors like Dunkin' Donuts or other coffee brands in the market." "Starbucks knows that its customers really care about the strength of their coffee, and that their cups look boutique and nice. ![]() To demonstrate the benefits of value-based pricing, Maor points to one of its most famous exponents: Starbucks. The biggest mistake Maor observes in NUMA participants is that they set prices in a "vacuum." By this, he means these startups are too fixated on competitors' prices and don't go to the trouble of testing how much their own customers actually value their product. Unless you have a product that is totally unique, then a competitor-based pricing strategy makes sense, Maor says, "but it is still not the most efficient way of pricing." Why value-based pricing is more efficientĪbout 75 percent of startups that participate in NUMA's accelerator program charge similarly to their competitors. "It's quite important to recognize the value you're giving, which in the case of that grocery store was an upscale experience and not low-cost groceries," he says. In the case of this grocery business, the company would have been better off raising prices because people already thought they were paying a premium. The problem with this type of cost-based strategy, Maor says, is that price doesn't just define the value of your product your product also defines the price. This chain charged roughly 10 percent less than the market average, but because it looked like an upscale grocer, customers perceived that they were paying more than they actually were. Lowering the regular retail price caused customers to actually value the products less.Īnother example is a study commissioned a few years ago by a grocery chain operating around the D.C. Then, in came a new CEO who decided to stop all discounts, sales, and coupons, and switching to a cost-plus-markup model all the time. Previously, the department store chain was known for regularly running sales where it would slash the retail price by 50 percent or more. For example, he points to the recent failure of J.C. This is the easiest option, but it risks leaving money on the table, Maor says. ![]() They can choose from cost-based, competitor-based, or value-based pricing strategies.Ī cost-based pricing strategy involves charging for your own costs, plus a small markup. ![]() through key partnerships with corporations, investors, mentors, and experts.Ĭost-based pricing leaves money on the tableĪccording to Maor, startups generally have three pricing strategies. As the director of innovation and strategy at NUMA New York, he helps startups scale in the U.S. Maor facilitates data-driven clarity and empowers founders to tackle their startup's biggest obstacles to growth.
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